• Appointment Policy: Cancellations, No Shows, Late Appts.

    The following appointment types will require a mandatory $25 APPT.
    Confirmation Deposit in order to HOLD such appointments.
    -Dental Cleanings
    -Mass Removals
    -Spay / Neuters
    -Hospitalizations
    -Other Frequently Missed Appointments*
    (Any other appointment type (ex: Exam, Vaccines, that is a No Show or late Cancellation will also require $25 Appt. Confirmation Deposit.)

    Your appointment(s) and the well-being of your pet(s) are very important to us. We understand that sometimes unexpected delays occur that may require schedule adjustments.

    Any Cancellation or Reschedule made with less than a 24 hour notice (business hours) will result in a $25.00 cancellation fee.

    Being more than 10 mins late for any scheduled appointment, we will be considered a missed appointment and may result in an extended wait time, as we will see the next scheduled appointment.

    Please note that any Future Appointments will NOT be scheduled nor will pet records be transferred without payment of any existing cancellation fees.

    We appreciate your consideration. Thank you for helping us to continue to provide your pet(s) as well as others, the best care in a timely and efficient manner.

  • Date Format: MM slash DD slash YYYY
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