Appointment Policy: Cancellations, No Shows, Late Appts.
The following appointment types will require a mandatory $25 APPT.
Confirmation Deposit in order to HOLD such appointments.
-Spay / Neuters
-Other Frequently Missed Appointments*
(Any other appointment type (ex: Exam, Vaccines, that is a No Show or late Cancellation will also require $25 Appt. Confirmation Deposit.)
Your appointment(s) and the well-being of your pet(s) are very important
to us. We understand that sometimes unexpected delays occur that may
require schedule adjustments.
Any Cancellation or Reschedule made with less than a 24 hour notice
(business hours) will result in a $25.00 cancellation fee.
Being more than 10 mins late for any scheduled appointment, we will be
considered a missed appointment and may result in an extended wait time,
as we will see the next scheduled appointment.
Please note that any Future Appointments will NOT be scheduled nor will
pet records be transferred without payment of any existing cancellation
We appreciate your consideration. Thank you for helping us to continue
to provide your pet(s) as well as others, the best care in a timely and